Privacy Policy

Welcome to Seren Dipity CBD, the official website at www.serendipitycbd.co.uk. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information, including but not limited to:

  • Contact information (name, email address, phone number)
  • Demographic information
  • Billing and shipping details

Non-Personal Information

We also collect non-personal information, such as:

  • Browser type
  • IP address
  • Device information
  • Website usage data

How We Collect Information

We collect information through:

Voluntary Submission

When you sign up for our newsletter, create an account,or participate in surveys.

Automated Means

Through cookies, web beacons, and similar technologies.

How We Use Your Information

We use your information for:

  • Providing and personalizing our services
  • Processing transactions
  • Sending newsletters and promotional materials
  • Improving our website and user experience
  • Responding to customer inquiries and requests

Cookies and Similar Technologies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features.

Third-Party Disclosures

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except for trusted third parties assisting us in operating our website and conducting our business.

Data Security

We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to processing or withdraw consent
  • Lodge a complaint with a supervisory authority

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].

Thank you for trusting Seren Dipity CBD with your information.